Frequently Asked Questions

How do I best care for my bar soap?

The best way to care for your bar soap is keeping it dry when it's not in use!  You can do this with a soap lift, which allows the excess water to drain from the soap.  Another idea is storing your soap on a small bowl or plate that has rocks on it to provide drainage.  Another easy way is to place a few upcycled rubber bands on a bowl so that the soap can dry in between uses. 

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What is it like switching to a natural deodorant?

Switching to a natural deodorant is a great way to avoid aluminum, harsh chemicals, & unnatural fragrances. If you've been using an antiperspirant for a while, it may take a few days or weeks to adjust.  Unlike an antiperspirant, natural deodorant does not clog the pores with chemicals, but instead lets the skin breathe.

If you are switching from an anti-perspirant to a natural deodorant for the first time, we suggest completing an "armpit detox".  This is a great, natural way to detox your armpits from the harsh chemicals in typical drugstore anti-perspirants, which clog the pores and do not allow these toxins to come out of the body.  Simply mix equal parts Apple Cider Vinegar & Diatomaceous Earth in a bowl with a non-metal spoon.  These ingredients can be found in some natural stores and online! It will create a paste that you can apply as a "mask" to your underarms.  Leave this on for about 10-15 minutes and wipe off with a rag that you can shake off into the trash or compost (you don't want the paste clogging the drain!).  Take a shower to rinse the underarms completely.  This method has shown success in creating less order and sweat for people when switching to a natural deodorant.  

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What are the benefits of using essential oils?

There are many benefits of using essential oils in skincare products.  Essential oils are natural, unlike added fragrance, which are present in many skincare products.  Fragrances are sometimes natural, but many times are synthetic.  Essential oils also have many different benefits, depending on the scent, such as Lavender's calming affect, Tea Tree's antimicrobial benefits, and Peppermint's energizing qualities.

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What makes Cosh products eco-friendly?

At Cosh, we are proud to handmake eco-friendly products for our customers.  Our soaps, conditioner bars, and shampoo bars are package free.  Our other products come in recyclable glass jars with metal lids.  We don't package our products in plastic- ever!  When shipping out orders, we only use recyclable paper to ensure that each package arrives safely.  When we source our ingredients, we look for plastic-free, bulk quantities whenever possible that come from sources that prioritize the same standards that we do at Cosh.

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How do I apply a coupon code?

If you are trying to use a coupon code and having some trouble, try these steps:

If using a computer, when viewing your shopping cart, you should see "Have a promo coupon or gift card? Redeem your code" just below your total.  By clicking "Redeem your code", you will be able to type the coupon code in and click apply.  Coupon codes are case sensitive.

If using a smart phone or tablet, when viewing your shopping cart, you will have to scroll down, below your total and you will find "Have a promo code or gift card? Redeem your code".  This is written directly under the large checkout button. 

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Why do natural soaps sometimes "sweat"?

Our natural soap cures for 4+ weeks in a dry, cool environment in our shop.  This allows the soap to harden so it's ready for use!  Natural soaps contain Glycerin which is a natural by-product of the saponification process that occurs in Cold Process Soap.  The Glycerin, which allow soaps to moisturize your skin, can cause soaps to "sweat" in humid environments.  This is natural and nothing to worry about!  If you'd like to use your soap right away, go for it!  If you plan to gift it later or you aren't planning to use it right away, we suggest storing it in a cool, dry environment as best you can.  

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